Depressed, Distressed or Suicidal? Call Us!
10 AM to 12 AM | Every Day | All Year Round
It’s okay not to be okay. Reaching out is the first step toward healing.
Suicide is not a desire to die; it is a cry for help.
Lifeline Foundation
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Confidential Support. Compassionate Listening. Since 1996.
Lifeline Foundation
​
Confidential Support. Compassionate Listening. Since 1996.
Lifeline Foundation​
Confidential Support. Compassionate Listening. Since 1996.
Lifeline Foundation​
​Confidential Support. Compassionate Listening. Since 1996.
Lifeline Foundation is a registered non-profit organisation offering free, anonymous, and non-judgemental emotional support to individuals who may be depressed, distressed or suicidal.
As the sole organisation of its kind in West Bengal, Lifeline Foundation is based in Kolkata and serves individuals across the region and beyond.
Our telephone helplines operate every day of the year, staffed by trained volunteers who listen with empathy, discretion, and unwavering presence.
We are proud members of Befrienders Worldwide and its India chapter, Befrienders Initiative.
Guided by our core values — confidentiality, befriending, empathy, and acceptance — we believe that listening, when offered with compassion and without judgement, can be life-saving.
Confidentiality
At Lifeline Foundation, confidentiality is not just a principle — it is a promise.
We offer a safe and private space where individuals can speak freely, knowing that everything they share will be treated with the utmost discretion and care.
Their trust is sacred. Their story remains protected. Always.
Befriending
At Lifeline Foundation, befriending is at the heart of our work — a compassionate, human connection that offers hope, dignity, and a way forward.
We walk alongside individuals in distress, helping them feel heard, understood, and valued.
It is not advice. It is not counselling.
It is simply being there — with kindness, patience, and unwavering compassion.
Empathy
At Lifeline Foundation, empathy is the cornerstone of our support.
We offer a deeply compassionate presence — one that allows individuals to feel truly seen, heard, and understood in their most vulnerable moments.
With patience and care, we walk beside them through their pain, gently guiding them toward clarity, comfort, and hope — never with judgement, always with humanity.
Acceptance
At Lifeline Foundation, non-judgmental support lies at the core of our mission.
We provide a safe, confidential space where individuals can speak openly, without fear of criticism, shame, or dismissal.
Every story is met with compassion, respect, and unconditional acceptance, allowing those in distress to feel supported as they take steps toward hope, healing, and renewed strength.